Distance education has been an answer to the educational aspirations and needs of people who can otherwise not access the education system because of its limited capacity, costs involved or because of their other commitments. Traditionally, distance education has been delivered through correspondence courses, where educational content is provided through periodically sent printed material, supplemented by occasional face-to-face instruction. As computers became more prevalent, many distance education providers supplemented or replaced their printed text content with electronic text or enhanced content. Distance education has definitely been effective. It has made education accessible and cost-effective. It has also made it possible to let the students learn at their own pace. Open schools and universities are cases in point.
Despite their large contribution to the cause of education, traditional distance education leaves much to be desired. For example certain subjects require extensive student-teacher interaction to be effectively taught. Many learners are also likely to find consumption of text material inadequate for proper learning. There has been a general perception of distance education being inferior in quality and effectiveness to the traditional classroom education. Offering distance education has also been fraught with challenges. Whether it is generating the content, or reliable testing and assessment, the expertise and ability to do those have been limited.
However, the landscape is changing fast now. The change is aided by the vast improvements in communication infrastructure, especially wide availability and reducing cost of broadband Internet access. The technologies available for creation and delivery of content have enabled different sets of educators to offer distance education, and they are also letting learners in all corners of the world access it. In this article we are going to examine some of the pioneering work that is happening in the field.
What is Changing?
Content
Text is no longer the only type of content available to the distance learners. Nor are they limited only to passively created animations and other multimedia content. Increasingly it is possible for them to learn from a teacher actually in action. Offerings like MIT’s Opencourseware and Khan Academy have done pioneering efforts in this direction. NPTEL is working recreate the Opencourseware model the India, where they record actual lectures in higher education institutes and make them available for public viewing. Two of the most noted companies in recent times to have created impact with video content delivery have been Coursera and Udacity.
These capturing of videos is being done in two broad ways. In the first one a teacher uses a digital aid like a regular computer, tablet or smart board for writing. The video shows the digital aid, along with the synchronised audio of the teacher. Usually such videos are created specifically for the distance education programmes or platforms. Udacity, Khan Academy etc. use such videos in their offering.
The other way is where the videos are captured in a regular classroom, where the teacher teaches a group of students physically present there. The videos can optionally be edited to be used in distance education. Videos provided by Opencourseware, NPTEL etc. are mostly actual classroom videos.
Both these models have their pros and cons. For educators who already have existing classroom programmes, most universities for example, it makes sense to capture classroom videos and reuse it. On the other hand, for platforms and programmes starting from scratch, it might be worthwhile to create videos specifically for distance education. This way they can optimize the content for distance learners whose needs might be slightly different from the ones present in the classroom. The downside of this is that many good teachers may be more comfortable teaching in their natural style in a classroom than writing on a digital aid and talking to potentially zero audience.
Learners
Although the entire idea behind distance learning has always been to reach out to the remote learners, the Internet has reduced the physical barriers even further. Learning and teaching have broken the national barriers. US-based Coursera had only 38.5% enrolment from within US among its first one-million students. Udacity also has less than 50% enrolment from US. Online tutoring companies like TutorVista from India have 95% of their students in US.
Educators
Distance education has traditionally been offered by universities and schools operating on large-scale. Some of them offer only distance education courses, while others provide those courses in addition to the regular classroom courses. Now new technology and businesses are making it feasible and affordable for institutions of all sizes and resources to offer distance education. Some models have gone as far as empowering individuals to be able to do the same. TutorVista, Wiziq are some of the cases in point. Using these platforms individuals sitting at their home are successfully creating content and offering classes to a global audience. In our experience at Aurus Network, we found an unexpected set of clients in Test Preparation & Training domain. While a few big names operated correspondence courses in the past, many such institutes of all sizes have now adopted technology to deliver their classroom videos to a national audience. The idea has, thus, reached not only to the learners everywhere, but also to the educators. The force enabling this ever-increasing reach is technology, which makes it feasible and affordable to create and deliver content even at a small-scale.
Testing & Assessment
While distance education is a great way of scaling education, testing & assessment are its biggest challenge because of the need for proctoring. Traditionally educators have relied on physical proctoring, where the students would come to a centre to take tests. In-person invigilators would be appointed at these centres.
Technology is changing that aspect too. Now, it is possible for students to take their exams from their home using online proctoring. Online proctoring solutions use the webcam and microphone on student’s machine and potentially screen capturing solutions to ensure genuineness. They may also do identity-authentication to ensure that the enrolled candidate is taking the test. Online proctoring makes the testing & assessment as accessible and scalable as the education delivery.
Challenges
Perception of Inferiority
Distance education is often perceived as playing a second fiddle to the mainstream education. The learning is not supposed to be of the same level as a regular classroom. Several factors have contributed to this perception and we believe that many of them are being addressed with technological advances discussed above.
For example CourseHub allows for the classes to be captured and delivered live to the remote students with the facility of audio, video and text chat between the students and the teacher. This recreates the classroom environment, where student-teacher interaction plays a major role in learning. Discussion forums, group chats etc. enable peer interaction, sometimes even better than what happens in the classrooms. Regular classroom education is also being enhanced by such tools these days. Reliable testing & assessment is another development that will help do away with the perception of inferiority.
Generating Content at Large Scale
Although a lot of content is being generated for distance education, it isn’t quite enough to cover all the needs yet. Content will be generated at large scale if
- It is operationally easy, and
- It is financially feasible.
Content generation and capture tools need to work on these. CourseHub’s capture appliance, for example, lets the educational institutes record their regular classroom videos without any massive investment in infrastructure and without the need to have an army of IT staff. Automated process and cloud based offering reduces operational as well as financial hassles.
Delivery to Emerging Countries
As the experience of Coursera, Udacity etc. shows, large demand for high-quality educational content is coming from emerging countries. Although Internet penetration has increased substantially, the speeds available and reliability of the connection continue to remain issues in countries like India. Delivering video content over Internet is, therefore, still challenging here. CourseHub uses sophisticated, advanced video processing and compression technologies to make it possible to delivery good quality educational videos even at low bandwidths available in remote corners of India.
Conclusion
Many industries have been disrupted and enhanced by advent of new technology. Distance education is no exception. As the dwellers of knowledge economies, we are going to see demand for education accelerating. Distance education, aided by technological innovation, will be the answer to that demand.